Table of Contents

Table of Contents

THE BEHIND THE CEO

Table of Contents

Foreword 13
Acknowledgments 15
Introduction 17
Wizards Bend Things to Their Will
MAY I SERVE YOU?
19
Wizards Are Held in High Standing
FIRST-CLASS TREATMENT
25
Wizards Have Magical Powers
COMMUNICATION MIX-UP
29
Wizards Have the Power of Observation
THE GOOSE COACH
35
Wizards Recover Quickly
ADVENTURES IN GERMANY
41
Wizards Have Magic Beyond the Moon and Stars
HOLD THAT PLANE!
53
Gifted Wizards Have Mind-Reading Abilities
MIND READER EXPECTATIONS
59
Wizards Foretell Without Apparatus
INTUITION, INTERVIEWS, AND GUMPTIONS
65
Wizards Fear Few Things
MAY I INTERRUPT?
71
Wizards Keep Secrets
THE HAIRCUT
75
Wizards Know How and Whom to Trust
ELEGANT DINING
79
Wizards Are Natural Philosophers
UNDERSTANDING THE QUEEN BEE
85
Wizards Conjure Up Clever Ideas
PHOTO-SHY CEO
91
Wizards Know People of Influence and High Stature
IT’S ALL ABOUT WHOM YOU KNOW
97
Wizards Handle Situations with the Greatest Care
LISTENING TO INSTRUCTIONS
101
Wizards Mend Things When Magic Goes Wrong
“WHAT NUMBER DID YOU CALL?”
105
Wizards Lead the Way
FIRE DRILL OR REAL EMERGENCY?
109
Who Needs an Agenda?
A WIZARD’S MAGIC REQUIRES ORDER
117
Wizards Make Mistakes Too
MURPHY’S LAW AND THE SPECIAL VISA
123
Wizards Entice Transformation
TRAVEL POINTS ANYONE?
129
Wizards Are Rarely Caught Off Guard
THE CASE OF THE MISSING EMAIL
133
About the Author 127

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