Admin Retreat

Admin Retreat

Conversation bubble graphic that says, 'Interpreting and maneuvering difficult conversations'Interpreting and maneuvering difficult conversations for administrative professionals, event planners, or any support role can be stressful and emotionally charged!

What’s at stake? How do you sort out feelings and emotions? What strategies should you use to come to a good resolution? How should you approach and define the problem? How do you keep calm? What do you say?

Join me and other support professionals to dig deeper into this critical topic. When difficult conversations occur, we ask:
“What just happened?”
“Did he/she really say that to me?”
“How do I approach my boss about a difficult conversation?”
“How do I engage in a conversation with a challenging co-worker?”

During this workshop you will learn steps to:

  • Manage challenging and tough conversations by incorporating phrases for situations
  • Understand body language and situations
  • Timing and approach
  • Offer your best solution
  • Techniques for approaching your boss
  • Strategies to approach challenging co-workers
  • Activities, exercises, role playing and other methods to help you practice techniques to interpret and maneuver awkward and difficult conversations
Relax . Enjoy . Learn . Prizes . Connect
3:30-6:00pm Arrival | Check-in
6:00pm Tour of Quail Lodge (meet in Lobby)
6:30pm Welcome Reception | Networking (Appetizers and beverages)
7:00pm AdminXchange Fireside Chat | Hot Topic Discussion | S’mores
8:30pm Wrap-up
8:00am Breakfast (included)
9:00am Workshop: Interpreting and Maneuvering Difficult Conversations
11:50am Wrap-up / Prizes
Noon Lunch (included)
1:30pm Optional Team Building Activities
(Bocce Ball or 9-hole putting golf course)
2:30pm On your own to enjoy Carmel

March 2-3, 2018

Quail Lodge & Golf Club

8205 Valley Greens Drive
Carmel, CA 93923
Website | Directions

Lodging is a separate cost and not included in the retreat registration fee.

Book Online or call Quail Lodge.
Toll-free number: 866-675-1101

Retreat registration fee


Cancellation policy

If you need to cancel, please email
Only retreat registration fees are refundable. If registration is cancelled 30 days prior to the retreat event date, attendee will receive a full refund. If registration is cancelled less than 30 days prior to the event, transferring to another attendee is acceptable.